Help Center
We are ready to help you 24/7 with installation, troubleshooting, and any other questions
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Real-time chat on the website
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Join the PES Patch community
👥 1,500+ membersQuick Guides
Ask Gudpley
Ask about your order, license or an error — answered by the assistant & our staff
How to Install a Patch
Step-by-step guide to installing a PES patch
Troubleshooting
Solutions for common problems that occur often
PC Specifications
Check whether your PC supports PES and the patch
How to Download
Guide to downloading the patch files you have bought
License & Policies
Terms of use for digital products
Refund Policy
Requirements and how to request a refund
Frequently Asked Questions
View All FAQ →Apa itu Gudpley Patch?▼
Gudpley Patch adalah toko patch digital PES yang menyediakan update transfer terbaru, grafis HD, kit lengkap, dan berbagai modifikasi untuk meningkatkan pengalaman bermain PES Anda.
Apakah patch ini legal?▼
Ya, patch kami legal dan dibuat untuk penggunaan personal. Patch ini tidak mengandung konten bajakan dan hanya memodifikasi aset game yang sudah Anda miliki secara legal.
Berapa lama akses patch berlaku?▼
Akses patch Anda berlaku seumur hidup. Setelah pembelian, Anda dapat mendownload patch kapan saja dari dashboard akun Anda tanpa batas waktu.
Metode pembayaran apa yang tersedia?▼
Kami menerima QRIS, Transfer Bank (BCA/BRI/Mandiri/BNI), GoPay, OVO, Dana, LinkAja untuk Indonesia. Untuk global: Visa/Mastercard, PayPal.
Berapa lama proses aktivasi setelah pembayaran?▼
Link download tersedia otomatis di dashboard akun Anda dalam 1-5 menit setelah pembayaran dikonfirmasi.
Bagaimana cara menginstall patch?▼
Setiap patch dilengkapi panduan instalasi detail di dalam file download. Anda juga bisa mengakses Installation Guides di dashboard akun Anda.
Support Operating Hours
💬 Live Chat & WhatsApp
Senin - Jumat: 09:00 - 21:00 WIB
Sabtu - Minggu: 10:00 - 18:00 WIB
Fast response, usually a reply within 5-10 minutes
📧 Email Support
24/7 (reply within 1-2 hours)
For questions that need a detailed explanation
🎮 Discord Community
24/7 Online
The community helps one another, admins are active during working hours
Common Problems
Error When Extracting Files
Fix: Download the latest WinRAR/7-Zip and make sure the download is 100% complete
See Detailed Fix →Game Lag / FPS Drop
Fix: Lower the graphics settings, update the GPU driver, close background apps
See Detailed Fix →Black Screen / Crash
Fix: Install DirectX and Visual C++, update Windows, run as admin
See Detailed Fix →Faces/Jerseys Not Appearing
Fix: Re-generate DpFileList.bin and check that the cpk files are not corrupt
See Detailed Fix →Link Download Expired
Fix: Log in to the dashboard → My Downloads → request a new link (free)
Go to Dashboard →Payment Not Confirmed
Fix: Wait 5-10 minutes, check your email spam folder, or contact support
View Payment Policy →📹 Video Tutorial
Still Need Help?
Our support team is ready to help you. Average response time: 5 minutes